i. Unless otherwise specified or agreed in writing by KO Academy, all courses shall commence on the date specified by KO Academy in the order confirmation. KO Academy reserves the right to change the original specified date up to ten (10) business days prior to the class start date. Students shall be notified at that time of such changes or cancellation. Please keep this in mind when making non-changeable travel arrangements.

ii. KO Academy will use reasonable efforts to give notice of any cancellation of any course. If the course cannot be rescheduled, students may be entitled to a refund of any fee paid in respect of the cancelled services but shall not otherwise be entitled to any compensation, costs, losses, or damages arising from such cancellation.